Font Size:
Good News from our
Satisfied Customers
 
"All of your personnel were Prompt, Helpful and Courteous. We will absolutely recommend you to our neighbors." - J. Barnett

"Your comfort advisor and your installers were so Knowledgeable, Friendly and Courteous! It was very pleasant experience to have them in our home."
- M. Holmes
 
"I will Definitely Recommend you to my friends! You have Great Dependability, Reliability and Quality.  Your People are the Greatest!"  - K. Williams
 
"I have used Air Services /All Service for a long time and once again your team did an Outstanding Quality job. The guys were extremely Nice and Helpful and once again you did an Exceptional Job." – K Summers.


U.S. Consumer Product Safety Commission

Office of Information and Public Affairs

Washington, DC 20207


FOR IMMEDIATE RELEASE

CONTACT: Ken Giles

August 18, 1999

(301) 504-0580 Ext. 1184

Release # 99-158

Trane Contact: Sharon Brogdon

 

(903)581-3568

CPSC, The Trane Company and American Standard Inc. Announce Recall of Home Heating and Air Conditioning Components

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), the Trane Company, of Tyler, Texas, a division of American Standard Inc., is voluntarily recalling 9,900 accessory electric heaters. These heaters are used to provide supplemental heat in heat pump or electric heating systems. Whether in the cooling, fan, heating or off mode, incorrectly routed wires can cause the accessory heater to continually cycle on and off. Excessive heat could catch nearby combustibles on fire.

Trane and American Standard are aware of four reports of heaters continually running. No property damage or injuries were reported.

These auxiliary electric heaters were sold as a component in various models of Trane and American Standard brand air handlers for heating and air conditioning systems. The air handler is the indoor component of the consumer's air conditioning or heating system. The air handler is a painted metal cabinet, which has the Trane or American Standard nameplate on its front. The nameplate provides a list of accessory electric heater model numbers that could be installed in that air handler. The model numbers for the recalled units are BAYHTR1419A and B

The model numbers for air handlers that may contain the recalled heater units are:

Subject Model Numbers

TWG048A140A*

TWG060A150A*

 
     

TWV036B140A*

TVF036A140A*

 
     

TWE030C140A,B*

TWE030C140F*

TWE030C14FB*

TWE036C140A,B*

TWE036C140F*

TWE036C14FB*

TWE042C140B,C*

TWE042C14FB,C*

 

TWE048C140A,B*

TWE048C140F*

TWE048C14FC*

TWE060C15FC,D*

   

TWE060D150A,B*

   
     

TWE030P130A,B*

TWE030P13FA,B*

 

TWE036P130A,B*

TWE030P13FA,B*

 

TWE042P130A,B*

TWE042P13FA,B*

 

TWE048P130A,B*

TWE048P13FA,B*

 

TWE060P130A,B*

TWE060P13FA,B*

 

TWE063P130A,B*

TWE063P13FA,B*

 
     

TWE031E13FA,B*

   

TWE037E13FA,B*

   

TWE040E13FA,B*

   

TWE065E13FA,B*

   

* All models have a single arabic digit after this final letter

Independent installers of Trane and American Standard equipment sold these accessory heaters nationwide from October 1997 through May 1999 for between $250 and $400.

Consumers should remove any combustible material from around the air handlers with recalled heaters. Consumers with one of these electric heaters should call their local independent Trane or American Standard dealer, listed in your local yellow pages, for a free inspection and repair, if needed. For assistance in locating a local independent dealer, contact Trane at (888) 556-0125 between 7 a.m. and 5:30 p.m. CDT Monday through Friday. Consumers also can get information on finding a local dealer online at http://www.trane.com/residential/personaltouch/recall.asp.

        The U.S. Consumer Product Safety Commission protects the public from the unreasonable risk of injury or death from 15,000 types of consumer products under the agency's jurisdiction. To report a dangerous product or a product-related injury and for information on CPSC's fax-on-demand service, call CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To order a press release through fax-on-demand, call (301) 504-0051 from the handset of your fax machine and enter the release number. Consumers can obtain this release and recall information or report product hazards to info@cpsc.gov.