Our Core Values
PEACE OF MIND
We are a long-standing local contractor in your area that complies with all licensure, code, & regulation. We are insured and you can have peace of mind that you will have a professional experience knowing all of your options before any work begins. We have been in business since 1964, and are here for all of your Heating, Air Conditioning, and Plumbing needs. So “Don’t Get Nervous, Call Us Today!“
- Number one, above all things we are a customer service company. When we see, hear, or meet a client: first, foremost, and fanatically SERVE THE CLIENT.
- We go above and beyond our client’s expectations by always delivering over-the-top service.
- We always provide a clean professional image, in the field or in the office.
- Anything worth doing is worth doing right—we stand behind our work 100 percent.
- Our clients always talk to a local person, not a machine or third party.
- We always provide quick, same day service.
- Our clients receive outstanding service 24 hours a day, 365 days a year from everyone on our team.
- We provide appointment times that are convenient for the client, not when it is convenient for us.
- All client issues are handled with top priority and the quickest resolution possible.
- We listen and except feedback from our clients and co-workers in order to improve, adapt, and grow.
TECHNOLOGY & PRODUCTS
We unconditionally deliver the highest quality products and services available. We provide the people, products, and warranties for the benefit of our clients. It is our responsibility to educate clients on products and services that might enhance their lives, improve their family’s safety, or increase the useful life of their equipment.
We do not take shortcuts on our work; this is how we deliver the highest quality and the best guarantees. We build procedures and processes that can be duplicated. We put the right people in these positions based on merit, personality, and ability. We strive to provide the best value to our clients by explaining it, demonstrating it and providing it.
OUR PEOPLE ARE OUR MOST VALUABLE ASSET
Our employees are not just the face of the company, they ARE the company. Finding and keeping the best is our top priority. We treat our employees with the utmost respect. Our team engages in top-of-the-line weekly training to ensure we are giving our employees and our clients everything they need to know.
100% MONEY BACK GUARANTEE
Air Services Heating and Air Conditioning & All Service Plumbing guarantees that during the entire first year that you own your new system, if for any reason you are not 100% satisfied with the performance of the equipment, our service, or even our people, we will remove the system within 30 days of your request and cheerfully refund the entire amount of your investment.
Anyone can make something cheaper by cutting corners and pricing it for less. So, it’s important to know what is, and what is not included in any heating and cooling system you choose for your home. The Investment Guarantee is our promise to you that you cannot find a comparable installation for less…or we’ll pay you a $50 bonus over the difference. All we ask is that the comparison be “apples to apples”.